Shipping Policy 

At Kani Shopee, we strive to deliver your orders quickly and efficiently. Please review our shipping policy below:

1. Shipping Coverage

  • We deliver to all serviceable locations within [Country/Region].
  • International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within X business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Charges

  • Shipping charges vary based on location, weight, and delivery method.
  • Free shipping may be available on select orders, subject to promotional offers.

4. Estimated Delivery Time

  • Standard delivery: X to X business days
  • Express delivery (if available): X business days
  • Delivery times may vary due to external factors such as weather, courier delays, or holidays.

5. Tracking Information

  • A tracking number will be provided via email or SMS once the order is shipped.
  • Customers can track their orders through the courier partner’s website.

6. Delivery Attempts & Non-Delivery

  • If the delivery attempt fails due to incorrect address or unavailability, reattempts may be made.
  • If undelivered after multiple attempts, the package may be returned, and a re-shipping fee may apply.

7. Damaged or Missing Items

  • If the package is damaged upon arrival, customers must report it within 24 hours with supporting images.
  • Any missing items should be reported immediately to support@kanishopee.com.

8. Order Modifications & Cancellations

  • Orders can be modified or canceled before they are shipped.
  • Once shipped, modifications or cancellations are not possible.

For any shipping-related queries, contact support@kanishopee.com.